ComplexIT

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Sectional title, HOA & estate management

Run your complex without the group chats.

Announcements, security incidents, governance, unit records and bookings, managed in one place.

Request a demoSee how it works

Sound familiar?

Built to replace the paper trail

Most complexes run on a patchwork of spreadsheets, notebooks, group chats, and phone calls. It works, until someone's away, a file gets overwritten, or an owner asks a question nobody can answer without digging through three different places.

Security incidents

Incident logs that live in a security guard's notebook, or nowhere at all.

Trustee decisions

Approvals and decisions scattered across email and chat threads.

Amenity bookings

Residents and trustees chase bookings down by phone or in person.

Unit records

No single, reliable place showing a unit's owner, resident, and history.

One place for your entire complex.

Features

Everything your complex needs, in one portal

One login per person, for every role in your sectional title scheme, HOA, or estate.

Keep everyone informed

Announcements and outage notices reach exactly the right people, the moment they're posted.

Announcements

Send an AGM notice, a levy reminder, or a general update to exactly the owners or residents it's meant for.

Outage notices

Post a load-shedding schedule or water interruption once, and every resident gets it instantly.

Stay secure and compliant

Every incident is logged, tracked, and visible to the people who need to see it.

Security incidents

Security logs an incident on the spot; trustees and admins see it without waiting for a handover report.

Emergency contacts

Complex-wide numbers like security and on-call maintenance, plus the people each resident wants reached on their behalf, all in one place everyone can find in a hurry.

Visitor access

Residents log an expected visitor and text the gate for an access code straight from their own phone. No shared codes, and every request is on record.

Enforce the rules, fairly

A violation gets logged, a fine can follow, and your own approval rules decide who needs to sign off before it's final.

By-law violations

Owners report an issue in a few taps. Trustees and admins see it straight away and follow it through to resolution.

Fines

Issue a fine by hand, or let repeat offences trigger one automatically, at the amount you've set for that category.

Approval workflows

Decide which incidents and fines need a trustee's sign-off before they go final, so nothing serious slips through on one person's say-so.

Run the body corporate

Governance, unit records, multi-scheme access, and reporting, without a shared spreadsheet nobody's sure is current.

Trustee management

Track trustee positions and terms without a shared spreadsheet nobody's sure is up to date.

Unit records

See a unit's owner, tenant, and history in one screen. No digging through email to find who lives where.

Multi-complex access

Managing several schemes? Switch between every complex from one login, no separate accounts to juggle.

Reports

Fines, incidents, occupancy, and project trends, at a glance, without building the spreadsheet yourself.

Keep resident records current

Who owns which car, which pets live where, and who's moving in this week, tracked without a spreadsheet or a security guard's notebook.

Vehicle registration

Residents register their vehicles; you approve once and security can verify at the gate from then on.

Pet registration

Pets are registered against a unit and approved the same way, so there's never a dispute about whose pet is whose.

Move-in/move-out tracking

Schedule and track every move, so security, admins, and trustees all know who's arriving or leaving, and when.

Get things done

From a leaking tap to a clubhouse repaint, track the work from request to resolution, with the right contractor and paperwork attached.

Resident requests

Residents log a maintenance or general request in a few taps, with a category and a photo if it helps. No more guessing who to email.

Service providers

Keep a directory of the contractors you use, with their compliance documents on file and visible before you call them out again.

Unit documents

Store leases and compliance certificates against the unit they belong to, always on hand, never lost in an inbox.

Projects & to-dos

Give any bigger piece of work, like a repaint or a security upgrade, its own task list trustees can actually follow to completion.

Book shared spaces

Residents book amenities themselves; approvals happen right in the app.

Amenities

Residents book the pool, clubhouse, or braai area themselves; you approve with one tap.

Notifications

Nobody's left wondering

The right people find out immediately. Nobody has to remember to check an app or forward a message.

One post, everyone's notified

When an admin posts an announcement, every owner and resident it applies to gets notified at the same time. No one has to pass it along.

Owners know without asking

The moment an incident affecting their unit is logged, or an amenity booking is approved, the owner is notified straight away. No more "did you hear back yet?"

Reaches you wherever you are

Alerts land on your phone or laptop straight away, even with the app closed. Nothing gets lost in an inbox nobody checks.

One post. The right people. Immediately.

For your complex

One login for every part of your complex

Each role sees exactly what's relevant to them, nothing more.

Complex admins & managing agents

Manage day-to-day administration, units, and residents from one dashboard, whether you administer in-house or through an external managing agent, with no waiting on anyone else for routine changes.

Trustees

Oversee complex-wide governance, approvals, and incidents without chasing paperwork or email chains.

Security staff

Log an incident from your phone in real time; trustees and admins see it without waiting for a handover report.

Owners & residents

See announcements and incidents that affect your unit, book shared amenities, and text the gate for a visitor's access code, all yourself. One login covers every complex you're part of.

How it works

From request to logged in

No lengthy setup project. Most complexes are ready within days.

01

Tell us about your complex

Your complex's name and a bit about you. Takes under a minute.

02

We set you up

We set up your complex's account and get your first admin ready to log in.

03

Your team logs in

Your admin adds trustees, security staff, owners, and residents. Everyone's connected from day one.

Pricing

Priced by unit count, not by feature

Every plan includes the full platform. Tell us your unit count and we'll confirm your exact price.

Boutique

1–50 units

Small complexes and boutique estates.

Get a quote
Recommended

Established

51–150 units

Established mid-sized complexes.

Get a quote

Large Estate

151–400 units

Larger estates with active trustee bodies.

Get a quote

Portfolio

400+ units

Large estates and multi-complex portfolios.

Get a quote

Frequently asked questions

Yes. Each complex's information is completely isolated from every other complex on the platform, with no shared access at all. Everything is hosted securely in South Africa.

Most complexes are up and running within days of getting in touch, not weeks.

Pricing is based on how many units your complex has, not which features you use. Every plan includes the full platform. Request a demo and we'll confirm your exact price.

Draft: confirm before launch

Confirm: is there a non-app fallback (SMS, printed notices) for residents who won't use a phone or browser at all, or is "works in any browser, no install needed" the full answer?

No installation is required. It runs in any modern mobile or desktop browser. It can also be added to your phone's home screen for quicker access, if you'd like.

Draft: confirm before launch

Confirm actual contract terms, minimum commitment, and cancellation policy before this goes live.

Yes. Managing agents and owners with units at multiple complexes use a single login that covers everything they're connected to.

Draft: confirm before launch

Confirm whether a self-serve export exists today, or whether this should say "available on request" instead.

Let's get your complex set up.

Tell us a bit about your complex, and we'll be in touch.

Request a demo